FAQ

Good to know before you order

The most common questions about delivery, freshness and payment, answered in one place.

Your daily grocery run, quick and easy
Supermarket

Frequently asked questions

At checkout you will see the delivery slots available for your address, and your order is sent in the slot you choose.

Dairy and chilled items are packed separately in insulated bags, so they stay cool until they reach you.

Leave us a message from the contact page with your order number, and our support team will follow it up.

Until your order is being packed, contact support and we can add or remove items.

Payment is made online through a secure bank gateway.

Frequently asked questions
HomeCartAccount