FAQ

Good to know before you buy

The most common questions about delivery, payment, warranties and returns, answered in one place.

Shopping guide

Frequently asked questions

The estimated delivery time for your address is shown at checkout, and you receive a tracking code once the order ships.

Yes. Everything we sell is genuine, and electronics come with a valid warranty. The terms are on each product page.

Within seven days of delivery, send a return request with your order number from the contact page and we will follow it up.

Until your order ships, contact support and we can add or remove items.

Payment is made online through a secure bank gateway.

Frequently asked questions
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