FAQ

Answers to common questions

On pharmacy items, warranties, returns and delivery times.

Pharmacy guide

Frequently asked questions

No. Our online pharmacy offers medical devices, supplements and over-the-counter items only.

Yes — devices such as blood-pressure monitors and digital thermometers carry an official warranty, listed on the product page.

We recommend checking with a doctor or pharmacist first — our pharmacist answers for free.

Sealed items can be returned within seven days, and a faulty device is replaced under warranty.

In Tehran, pharmacy orders usually arrive in under 24 hours.

Frequently asked questions

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